Terms of service

TERMS & CONDITIONS

Welcome to PASSKITS. These Terms and Conditions govern the use of our website and the purchase of products from our online store. By accessing or purchasing from PASSKITS, you agree to be bound by these terms.

1. Nature of the Products PASSKITS specializes in high-quality fan-version and retro football jerseys. Our products are sourced from specialized international manufacturers and are shipped directly from our global distribution centers to the customer's address. Please note that these are premium fan replicas and not products distributed by local national official retailers.

2. Confidentiality & Data Protection PASSKITS is committed to protecting your privacy. All personal data and information provided during the purchase process are handled with strict confidentiality and used solely for order fulfillment and improving your shopping experience. We utilize encrypted payment gateways to ensure your financial information is secure.

3. Customer Support (SAC) Our support team is dedicated to assisting you with any questions, requests, or concerns regarding your order.

  • Contact Method: You may reach us through the contact form on our website or by emailing us directly at support@passkits.com.

  • Identification: Please include your Order Number in all correspondence to ensure a faster response.

  • Response Time: We aim to respond to all inquiries within 1 to 2 business days.

  • Business Hours: Our support team is available from Monday to Friday, 9:00 AM to 5:00 PM (EST). Please note that support is not available on weekends or public holidays.

4. International Orders & Shipping By placing an order, the customer acknowledges that the product is being shipped internationally. Delivery times, tracking procedures, and potential customs regulations are governed by our Shipping & Delivery Policy.